Job Abstract

Salary: $6,806.73- $9,820.80 Per Month

If hired for this position, you will be required to provide proof that you are fully vaccinated for COVID-19 prior to your start date, or have a valid religious or medical reason qualifying you for an exemption (that may or may not require accommodation)

SUMMARY

The Office of Diversion and Reentry within the Los Angeles County Department of Health Services is looking for a Staff Analyst to join the Referrals Access and Data (RAD) team. ODR provides interim housing and permanent supportive housing to individuals who are homeless, have a serious mental health disorder, and are diverted into services after being incarcerated in the Los Angeles County Jail. Clients in ODR jail-based diversion programs are referred to Interim Housing and then to an Intensive Case Management Services (ICMS) provider, who works with the client as they transition from custody to community and on to permanent supportive housing. Within the Housing Team, the RAD team oversees many of the operational aspects of ODR’s jail-based diversion programs, including referrals to community-based providers, data and outcome reporting, matching clients to permanent housing resources, coordinating jail releases, CHAMP quality assurance management, program expense tracking, organization of annual program monitoring, and more. The Permanent Housing Coordinator will match ODR clients to permanent housing resources, track subsidy utilization, and assist with the lease up of new project based permanent supportive housing sites. This role will report to ODR’s Housing Director.

Currently, ODR has a hybrid work schedule with a combination of workdays in the office, in the field and remote. This may change at the discretion of DHS.

Functions

ODR is seeking candidates who have experience in homeless and housing services or community mental health, program management, database management, and experience working with community-based organizations. The Permanent Housing Coordinator is an essential part of the ODR Housing program operations, serving as a liaison to community-based providers and County partners, and internally collaborating with ODR’s Program Management and clinical staff. The position will participate in planning discussions, evaluate project needs, place a focus on continuous quality improvement, and facilitate the day-to-day program operations necessary for the effective execution of project objectives.

• Performs project management activities, supporting and collaborating with Assistant Staff Analysts within the team.
• Implements and tracks the use of new permanent supportive housing subsidies.
• Assists with project based permanent supportive housing lease-up activities, including facilitating unit matching and attending weekly lease-up calls with project developers, ICMS providers, property management, and other stakeholders.
• Coordinates with property management companies, ICMS, and Brilliant Corners to track unit vacancies and ensure vacancies are filled in a timely manner.
• Collaborates with Brilliant Corners (DHS’s Flexible Housing Subsidy Program administrator), attending monthly meetings and coordinating FHSP operations.
• Monitors data quality and implements data improvement procedures as needed. Partners with ODR analyst staff to triage referral, access, or data issues.
• Collaborates with internal and external program partners to develop, recommend, and implement best practices.
• Provides technical assistance and training to project partners and develop, recommend, and implement program modifications.
• Monitors data quality and implements data improvement procedures as needed.
• Collaborates with internal and external program partners to develop, recommend, and implement best practices.
• Assists in developing policies and procedures, setting programmatic benchmarks, and collecting and analyzing outcomes data and quality of data.
• Prepares program reports as needed including progress reports, performance data, and program outcomes.
• Assists in the design and implementation and day to day operations of projects and prepares project reports including service utilization, performance data, and program outcomes.
• Assists in coordination and collaboration with all project partners (e.g., participating departments, partner agencies, contracted service providers, stakeholder groups) to ensure all elements of the projects operate in the most efficient and effective manner.
• Other duties as assigned.

Job Qualifications:

• Minimum of two years of experience in program operations or program management.
• Social work or direct service experience in community-based programs strongly preferred.
• Master’s degree in Social Work, Public Health, Public Policy or related field and two years relevant experience or bachelor’s degree and four years relevant experience preferred. Six years or more of relevant experience will be considered in lieu of a bachelor's or master's degree.
• Lived or professional experience implementing best practice approaches with people experiencing homelessness, living with serious mental illness, and/or whom have a criminal justice background is strongly preferred.
• Ability to independently manage and implement program activities in coordination with ODR team.
• Demonstrated experience building collaboration and partnerships among diverse stakeholders, e.g., government, community organizations and businesses.
• Ability to coordinate day to day work among multidisciplinary teams (analysts, doctors, nurses, social workers, etc.) and service providers, including providing real-time problem solving and technical assistance as needed.
• Strong synthesis, analysis and writing skills with ability to develop products, protocols, and reports.
• Strong organizational skills, including an ability to manage multiple work projects simultaneously, track project details, and meet deadlines.
• Strong technical skills with Microsoft excel and experience with database management (e.g., Electronic Health Record Systems) preferred.
• Ability to attend meetings, provide training, technical assistance, and other job-related duties in locations throughout Los Angeles County and have reliable transportation to carry out essential functions.

Education/Experience

• Master’s degree in Social Work, Public Health, Public Policy or related field and two years relevant experience or bachelor’s degree and four years relevant experience preferred. Six years or more of relevant experience will be considered in lieu of a bachelor's or master's degree.

Certificates/Licenses/Clearances

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
• Successful clearing through the Live Scan process with the County of Los Angeles.

PHYSICAL CLASS II - Light: Light physical effort which may include occasional light lifting to a IO pound limit, and some bending, stooping or squatting. Considerable walking may be involved.

PHYSICAL DEMANDS

Stand Frequently

Walk Frequently

Sit Frequently

Handling / Fingering Occasionally Reach Outward Occasionally

Reach Above Shoulder Occasionally

Climb, Crawl, Kneel, Bend Occasionally

Lift / Carry Occasionally - Up to 50 lbs

Push/Pull Occasionally - Up to 50 lbs

See Constantly

Taste/ Smell Not Applicable

Not Applicable Occasionally Frequently Constantly

Not required for essential functions (0 - 2 hrs/day)

(2 - 5 hrs/day)

(5+ hrs/day)

WORK ENVIRONMENT

General Office Setting, Indoors Temperature Controlled

Heluna Health is an Affirmative Action, Equal Opportunity Employer that encourages minorities, women, veterans, and disabled to apply.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)