Penumbra has developed a proprietary, customized immersive virtual reality technology system that gives therapists powerful tools to help patients in profound ways. As part of the team of Territory Managers, you will leverage your Occupational or Physical Therapy certification and expertise, your understanding of rehabilitation, and your passion for patient care to increase sales, drive utilization, and customer satisfaction with the REAL Immersive System. You will work with the Director of Sales and Regional Sales Manager to ensure superior customer service and utilization of the system, striving to meet and exceed quarterly and annual sales goals.
While the posting location lists Los Angeles, CA, we are open to hiring within the Orange County or San Diego areas.
What You’ll Work On
Territory Management
• Strive to meet and exceed quarterly and annual sales plans
• Develop business plan to meet and exceed quarterly and annual sales plans
• Consistently work on building a balanced pipeline of target prospects through traditional means of prospecting (cold calling, email, phone, LinkedIn) as well as building and leveraging partners to provide referrals and business development opportunities
• Grow brand recognition through superior customer service and product adoption
• Partner with assigned clinical specialists to drive utilization and develop best clinical practices
• Record all customer activity and communication in company’s customer relationship management software (i.e., Salesforce)
• Utilize CRM system to drive business growth and planning
• Commit to travel as necessary for position and pipeline growth
Customer Relationships
• Prospect and develop relationships with potential customers, including clinicians, purchasing personnel and administrators
• Communicate regularly with current and prospective customers on purchasing programs, brand growth and utilization trends
• Increase penetration and product adoption within existing accounts to win orders for new and existing line of products and services
• Identify and participate in applicable local, regional, and national conferences to drive customer interaction
• Report customer feedback following Company procedures.
Professional Development
• Incorporate and utilize Integrity Selling or other company-assigned multi-step selling process for territory management
• Build strong product and clinical knowledge on Immersive Healthcare products, competitive technologies, and therapies
• Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures.
• Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company.
• Ensure other members of the department follow the QMS, regulations, standards, and procedures.
• Perform other work-related duties as assigned
What You Contribute
• Bachelor’s degree with 5+ years of medical sales experience, 3+ of which must be in capital-based medical device sales; or an equivalent combination of education and experience
• Physical medicine and rehabilitation sales experience preferred
• Strong clinical, technical and organization skills
• Ability to function in a busy, demanding, and competitive environment
• Outstanding verbal and written communication skills
• Ability to work autonomously: setting tasks and direction under limited supervision.
• Vaccination records or proof of immunity to diseases (including COVID-19) may also be required in the performance of your job
Working Conditions
Regional field-based; General office environment. Business travel up to 75%. The employee is frequently required to stand, walk, sit, and reach with hands and arms, and to use a computer, sitting for extended periods. Specific vision abilities required by this job include the ability to read, close vision, distance vision, color vision, peripheral vision, and depth perception.
Annual Base Salary Range: $80,000 - $100,000 / year
We offer a competitive compensation package including a sales incentive program plus benefits.
What We Offer:
• A collaborative teamwork environment where learning is constant and performance is rewarded
• The opportunity to be part of the team that is revolutionizing the treatment of some of the world's most devastating diseases
• A generous benefits package that includes medical, dental, vision, and life insurance; a 401(k) match; and an Employee Stock Purchase Plan
Penumbra, Inc., headquartered in Alameda, California, is a global healthcare company focused on innovative therapies. Penumbra designs, develops, manufactures and markets novel products and has a broad portfolio that addresses challenging medical conditions in markets with significant unmet need. Penumbra sells its products to hospitals and healthcare providers primarily through its direct sales organization in the United States, most of Europe, Canada and Australia, and through distributors in select international markets. The Penumbra logo is a trademark of Penumbra, Inc.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local laws.
If you reside in the State of California, please also refer to Penumbra’s Privacy Notice for California Residents.
