Job Abstract

If you are interested apply online or send your resume to jamoreno@mlkch.org 

POSITION SUMMARY

Under the direction of the Human Resources Director, the HR Communications and Engagement Specialist is responsible for developing and implementing effective internal communication strategies and engagement initiatives to foster a positive work environment, enhance employee performance and satisfaction, and support the professional growth and skill development of leaders and employees. This role will collaborate with various stakeholders, including Sr. Leadership, HR, leadership, Management and employees, to ensure effective communication and engagement across the organization. The  HR Communications and Engagement Specialist will also assist in the creation and maintenance of a diverse range of HR-related communications and learning and development content, including intranet pages, screensavers, posters, and flyers. Additionally, they will plan and execute employee events and campaigns related to engagement and retention, aligning with MLKCH's strategic objectives of retaining high-quality staff and creating an exceptional employee experience. This role will also help assess and coordinate leadership development programs and in addition with time permitting to assisting with employee career development as well. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Create and implement a comprehensive HR internal communication plan, including newsletters, intranet, and email updates.
• Design and manage HR communication channels to ensure consistent and timely dissemination of information and company updates.Develop strategies, processes, and tools to swiftly and effectively respond to a variety of situations, both routine and emergent.
• Write and edit engaging content for various HR communication platforms. Help deliver clear, effective content to build employee awareness of initiatives such as wellness, compensation and benefits, onboarding, training, career development, and other employee engagement opportunities.
• Develop and implement employee engagement initiatives, such as recognition programs, team-building activities, and surveys.
• Organize and coordinate employee events, town halls, and meetings to promote transparency and open communication.
• Assess training needs and assist in the development of a learning and development strategy and execution of classes/acitivites to support learning for leaders and when possible, non management staff. 
• Collaborate with subject matter experts to design and deliver engaging training programs.
• Evaluate the effectiveness of training programs through feedback collection and analysis.
• Assist in enhancing HR processes, policies, and employee onboarding and retention strategies.
• Partner with the Strategic Communications team to align internal messaging and maximize employee engagement.
• Actively engage with employees to understand their experiences and communicate relevant information.
• Use online content management systems and analytics tools to optimize communications strategy.
• Support employee retention initiatives and craft messaging for campaigns.
• Assist in creating and implementing a communication strategy around MLKCH being an employer of choice.
• Ensure MLKCH's culture and brand values are reflected in all communication.
• Assist in planning and executing internal events related to retention and employee well-being.
• Manage HR-related events calendar and coordinate vendors for design, photography, and video shoots.
• Collaborate with MLKCH's Strategic Communications team to avoid overlap and ensure smooth campaign execution.
• Maintain a flexible work schedule to accommodate employee engagement events.
• Other duties as assigned.

Given the nature of the work, some activities may require after or before normal work hours and weekend work, as appropriate.

POSITION REQUIREMENTS

A.   Education

• Bachelor’s degree required, preferably  in journalism, public relations, marketing, communications or other related field

B.  Qualifications/Experience

• 3-5 years of experience in internal communications, employee engagement, or related fields, preferably in healthcare or a similar industry.
• Proven track record in developing and executing effective internal communication strategies and initiatives.
• Strong written and verbal communication skills, with the ability to create engaging content for various communication channels.
• Excellent interpersonal skills with the ability to effectively communicate and collaborate with employees at all levels of the organization.
• Solid organizational and administrative skills, with the ability to manage multiple projects and deadlines.
• Demonstrated experience in coordinating and facilitating training programs, specifically for leadership and front-line staff.
• Proficiency in utilizing content management systems, social media platforms, and digital asset management tools.
• Knowledge of digital best practices and trends in internal communications and employee engagement.
• Basic graphic design skills and the ability to create visually appealing materials using existing design platforms.
• Familiarity with reporting tools such as Bananatag, Sharepoint, and Project Management.
• Ability to work independently, problem-solve, and achieve goals through teamwork and collaboration.
• Bilingualism in Spanish is highly preferred, but not mandatory.

C.   Special Skills/Knowledge

•  HR Certification Preferred.