Job Abstract

The Los Angeles Homeless Services Authority (LAHSA) seeks motivated professionals who want to use their talents and skills to make a difference. Our 750+ FTE staff are adaptive problem solvers and passionate about enriching people’s lives. If you are mission-driven, dedicated to superior service and support, and can diligently work independently in a collaborative environment, we would love for you to join our team. LAHSA is leading the fight to end homelessness in LA City. Here, not only would your work have a real impact on the community, but we also offer a comprehensive and competitive benefits package.

Created in 1993, LAHSA is a joint powers authority of the city and county of Los Angeles. As the lead agency in the HUD-funded Los Angeles Continuum of Care, we coordinate and manage over $800 million annually in federal, state, county, and city funds for programs providing shelter, housing, and services to people experiencing homelessness.

The Director oversees the Implementation and Improvement, Continuum of Care Planning, System Planning and System Integration Divisions, as well as our Workforce Development efforts. These units collaborate to coordinate and lead strategic planning, the adult, Family Coordinated Entry Systems (CES), as well as drive policy development processes for the Los Angeles Continuum of Care (CoC) and the LA CES. The Director provides system guidance, strategic oversight of system vision, and management of processes to align homeless funding priorities and initiatives with community needs and LAHSA’s mission, vision and values by guiding planning and advising on strategies and leading refinement efforts.

The functions listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities.

• Translate System Vision and Priorities into Funding Plan, Key Performance Indicators, and system performance goals.
• Monitor & evaluate homeless rehousing system performance with geographic, population, and equity lens.
• Support component departments in codesign and active system management to monitor and drive thruput to permanent housing.
• Lead and/or coordinate Continuum of Care responsibilities including federal funding requests and governance.
• Increase system capacity by piloting and connecting system efforts, including problem solving and mainstream services, as well as supporting workforce development.

• Oversee planning efforts to reduce, prevent, and end homelessness, working with local agencies and mainstream system partners to develop proven practices to end homelessness and develop an effective and efficient performance based homeless system of care.
• Oversee design and operation, as well as continuous quality improvement, of the LA County Coordinated Entry System.
• Oversee the Continuum of Care Program, LA CoC governance bodies, and annual application to the U.S. Department of Housing and Urban Development.
• Collaborate with the Component Departments and Community Based Providers, as well as City and County partners, to ensure support to initiatives to end homelessness in the City and County of Los Angeles.
• Lead the ongoing alignment of parallel or sub systems of care that work with people experiencing homelessness.
• Develop external tools to communicate the progress of LAHSA’s work and the work of its partner agencies to LAHSA’s Commission, its funders (from the city, county, state and federal level) and to the public.

• Direct, develop, and supervise department staff.
• Engage staff in vision alignment and strategic planning processes facilitating developments and concrete implementation plans for departmental goals.
• Inventory skills and resources within department and LAHSA and strategically deploy those resources to address departmental needs.
• Perform other duties as assigned.

• Excellent management skills, including ability to lead, mentor and direct managers and staff to accomplish multiple departmental goals and effectively collaborate across departments.
• Experience with policy development and implementation processes.
• Experience in strategic planning.
• Understand how to translate a needs assessment into a Strategic Plan.
• Knowledge of systems, programs and policy that impact homeless persons and homeless program funding sources, regulations, requirements and procedures.
• Ability to think creatively, analytically, and strategically to solve complex problems, and communicate complex concepts.
• Ability to build successful relationships and establish collaborative efforts with LAHSA’s partner agencies and other stakeholders, including local government departments and staff.
• Knowledge of CoC program requirements, the LA County Coordinated Entry System, and best practices in homeless services and housing.
• Knowledge and experience in data collection methods and statistics and large project management is highly preferred.
• Knowledge of the Los Angeles political structure and relationships.

• Minimum five (5) years’ management experience overseeing homeless programs and/or systems.
• Any combination of extensive and applicable work experience and educational credentials to perform the above duties successfully.