Job Description Summary: | The Division for Student Affairs (DSA) interacts with students throughout all phases of the student lifecycle. DSA’s integrated approach is to provide a cohesive student experience built upon three core values: genuine collaboration, a comprehensive approach to problem-solving, and most importantly, putting students at the center of the work.
The Division for Student Affairs at The George Washington University is seeking an individual to lead a dynamic team, focused on providing operational services that support and enhance the experience of residential students.
Reporting to the Associate Vice President for Business Services, the Director of Campus Living is responsible for the following: - Serves on a leadership team that oversees the management of the entire Campus Living & Residential Education team, working collaboratively to support the residential student experience.
- Oversees the academic year and summer housing programs for the university, advising on housing policies, procedures, rates and contractual responsibilities. Manages housing selection, occupancy, and administrative processes for both academic and summer housing.
- Works in collaboration with Residential Education leadership to ensure ongoing training and development of staff members.
- Manages occupancy operational functions for residence halls including move in and move out, room changes/swaps, semester turnover and other related duties.
- Directs the processing of license agreements for the residential communities and summer guests. Collaborates with the Office of General Counsel on the annual reviews of all licensing documents.
- Acts as liaison with other university departments in the coordination of academic year and summer room registration deposits and the accounting of funds. Prepares reports, forms and statistical materials, forecasts occupancy rates, needs, shortfalls, surpluses, trends, and patterns, etc. Conducts annual market survey research on housing rates and occupancy numbers.
- Regularly engages with students and staff in the residence halls and across campus, as an active community member creating community with university constituents.
- Respond to all inquiries, and concerns from students, staff, and families related to the halls; assist in the planning for summer renovations, making recommendations for the purchase of furnishings and equipment, recommending improvements of housekeeping services, and preventative maintenance and safety measures.
- Maintain effective working relationships with the Facilities Planning, Construction, and Management Department, University Resilience and Emergency Management, Counseling and Psychological Services, other Student Affairs and Campus Life, and University offices.
- Serves as a member of the after hours on call duty rotation. This position is a live-on optional role, where the incumbent resides on campus or within 60 minutes of Foggy Bottom, and does include some nights and weekend responsibilities.
The position is based at GW’s Foggy Bottom Campus in Washington, DC. The incumbent may perform other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
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Minimum Qualifications: | Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization plus 10 years of relevant professional experience, or, a Master’s degree or higher in a relevant area of study plus 8 years of relevant professional experience. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience. |