DARCARS Automotive Group is now seeking a Porter! As the Porter you will play an extremely important role in customer satisfaction and the overall continued success of our company. In this role, you are responsible for lane management and will perform various tasks and errands for the dealership service department. In this role, you'll:Conducts business in a professional and ethical manner. Greet every customer with a smile. Direct customers to their desired destinations when parking or retrievi... more details
DARCARS Automotive Group is now seeking a Porter!
As the Porter you will play an extremely important role in customer satisfaction and the overall continued success of our company. In this role, you are responsible for lane management and will perform various tasks and errands for the dealership service department.
In this role, you'll:
Conducts business in a professional and ethical manner
Greet every customer with a smile
Direct customers to their desired destinations when parking or retrieving their vehicles
Assist with service write-up and tagging of customer vehicles
Assist with efficient vehicle flow within the dealership as service tickets are generated
Assist Advisors and Technicians by moving client vehicles to and from the shop and anything else they may need to complete the service visit
Provide shuttle service to customers, when requested
Reports to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers
Maintains cleanliness of service area, keeping floor clean and dry, as necessary
Responsible for garbage removal
Cleans driveway and walkways, removing debris, ice, and snow, as necessary
Complies with DARCARS policies and procedures
Assist in dealer exchanges
Other duties as assigned
For this role, you'll need:
Strong communication skills with both customers and DARCARS employees
Demonstrated commitment to customer service
Requires a High School diploma or equivalent (GED)
Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
Ability to lift a minimum of 30 lbs
Must have visual acuity that meets Maryland MVA requirements in order to operate company and customer vehicles
Ability to work outdoors and on your feet for extended periods of time in various weather conditions
Ability to operate manual transmission is highly preferred
Must be a minimum of eighteen years of age
Must have a valid driver's license and safe driving record
Must be able to pass pre-employment screening (background)
Benefits
Insurance: medical, vision, dental
Short-term and long-term disability plans
Life Insurance
401(k)
PTO and Paid Holidays
Employee discounts on vehicle purchases, parts and service repairs
Internal career advancement opportunities
Opportunities to join our community service initiatives
This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
DARCARS Automotive Group is an Equal Opportunity Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
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