Ingram Content Group (ICG) is hiring a Client Relations Coordinator to join our Publishers Group West (PGW) team in Berkeley, CA. In this role, you work with the Client Manager(s) as a primary contact for a group of PGW publisher clients in support of established sales and marketing goals. Additionally, you will work with management on projects on an as-needed basis. Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retail... more details
Job Description
Ingram Content Group (ICG)is hiring a Client Relations Coordinator to join our Publishers Group West (PGW) team in Berkeley, CA. In this role, you work with the Client Manager(s) as a primary contact for a group of PGW publisher clients in support of established sales and marketing goals. Additionally, you will work with management on projects on an as-needed basis.
Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning.
Required Qualifications:
Associate’s degree or equivalent year for year directly related experience.
2 years of experience in marketing, book publishing, book industry, account support, client administration, data management, or related field.
Preferred Qualifications:
Prior publishing or book industry experience is a plus.
Prior experience with reporting tools.
MS Office experience (Excel, Word, PowerPoint, and Outlook).
Key Responsibilities:
Supports Client Relations team on all aspects of client data management, including reporting and systems training, operational follow-up, and publisher communication.
Works with client publishers to ensure title data submissions meet all deadlines and requirements.
Coordinates, vets, and updates print book and eBook metadata for client publishers.
Compiles, double-checks, and communicates title changes for client lists.
Solicits missing/revised cover and interior art, and sales materials for seasonal frontlist.
Coordinates the scheduling of publisher presales meetings, preparing documents for each, attendance, note-taking, and follow-up.
Assists with sales conference planning, scheduling, attendance and note-taking.
Troubleshoots metadata issues with online retailers, on behalf of client publishers.
Hiring Salary Range: $23.05 - $31.66 per hour. This range represents the anticipated low and high end of the hourly rate for this position and will be determined by factors including but not limited to: applicant’s education, experience, knowledge, skills, and abilities, geographic location as well as internal equity and alignment with market data.
Additional Information
Perks/Benefits:
A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
10 vacation days & 10 sick days accrued annually and 3 personal days
401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
Encouraged continued education with our tuition reimbursement program
Financial and in-kind opportunities to engage with non-profits in your community
Company match program for United Way donations
Volunteer opportunities and in-kind drives for non-profits throughout the year
Casual Dress Code
The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.
Ingram Content Group LLC is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.
