Join a Great Team with Strong Salary and Benefits. Eagle Health has a work environment that promotes diversity, embraces change, and provides leadership opportunities to every team member. We are on a fast track within the DOD, DOJ, USAID, and DHA community and are seeking skilled staff to take us even further. So if you are looking to make a move and are a motivated professional who welcomes new challenges, take a look at Eagle Health... We have your next GREAT OPPORTUNITY! Agency: Pension Bene... more details
Job Title
Receptionist - First Impressions Lead
Job Description
Join a Great Team with Strong Salary and Benefits. Eagle Health has a work environment that promotes diversity, embraces change, and provides leadership opportunities to every team member. We are on a fast track within the DOD, DOJ, USAID, and DHA community and are seeking skilled staff to take us even further. So if you are looking to make a move and are a motivated professional who welcomes new challenges, take a look at Eagle Health... We have your next GREAT OPPORTUNITY!
Agency: Pension Benefit Guaranty Corporation
Site: 44512th Street, SW Washington, D.C. 20024
Start Date: June 1, 2024
Hours: The working hours are 9:00 am until 6:00 pm
Telework:Full-time, on-site, Monday through Friday.
Telework capability as deemed by COR.
Duties:
Maintain a physical presence at the receptionist or welcome desk during designated hours.
Act as a First Impressions Lead by greeting visitors professionally, warmly, and respectfully.
Manage front desk activities, including greeting visitors and ensuring a positive initial experience.
Coordinate facility-related inquiries and assist in essential facilities-related communication and support.
Work with the PM to conduct queue management activities and handle tasks and requests related to facilities, space, and lease management.
Plan and conduct facility tours for new visitors and clients.
Oversee the setup of special events or functions with the client's viewpoint in mind.
Create and deliver new employee orientation welcome kits with supplies ordered by the Workplace Solutions Department.
Walk the building to observe things from the client’s viewpoint and put tickets in to resolve issues.
Interview customers about their experiences with Workplace Solutions, the Welcome Desk, reservable spaces, and other facility-related services, and recommend improvements.
Review the Workplace Solutions Intranet page and subpages for outdated information.
Print signage inserts for offices and conference rooms.
Aid Office Services staff with installation and other administrative activities, as needed.
Travel Requirements
0 - 10%
Salary Grade
Job Requirements
Requirements:
Candidate should possess required skillset of being knowledgeable of or possess the ability to learn SharePoint; candidate should be skilled in Microsoft Office Suite (Word, PowerPoint, and Excel).
Strong organizational skills.
Knowledge of office routine
Must be able to obtain a Public Trust
Excellent communication skills.
Strong organizational skills.
Ability to create a friendly yet professional atmosphere.
Proactive approach to customer service.
Experience:
Must have a minimum of three (3) years of relevant experience.
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