ICF seeks an Operations Specialist who will directly support the federal cybersecurity client’s day-to-day programmatic needs. The Operations Specialist is an administrative support specialist who will be responsible for supporting activities related to the coordination of cybersecurity operations across the federal government. This includes providing support for coordination of client meetings and tasks, liaising with client team members and their stakeholders, and providing general administrat... more details
ICF seeks an Operations Specialist who will directly support the federal cybersecurity client’s day-to-day programmatic needs. The Operations Specialist is an administrative support specialist who will be responsible for supporting activities related to the coordination of cybersecurity operations across the federal government. This includes providing support for coordination of client meetings and tasks, liaising with client team members and their stakeholders, and providing general administrative support to the project. The position is a hybrid role and on-site work will be conducted in Arlington, VA.
Key responsibilities:
Coordinate logistics and planning of project related meetings and activities
Set-up and maintain an organized system for management of project files and documentation
Liaise with both internal and external stakeholders, including the client
Support development of reports, project documents, and other program materials as needed
Coordinate dissemination of information and program materials to key stakeholders
Manage meetings to include drafting and sending agendas, scheduling, and maintaining meeting minutes
Contribute to the design, implementation, and management of workflow processes to support efforts to continuously improve project management and organization
Work with the Team Lead to organize and track key project deadlines, metrics, and deliverables
Act as point of contact for the client and provide prompt, substantive and comprehensive responses to all client needs and requests
Provide feedback about challenges and successes and troubleshoot any barriers encountered within the assigned tasks
Provide support with other general administrative duties as assigned.
What you’ll need:
Preferred:
Successful candidates will have:
Excellent oral and written communication skills
Highly organized and detail-oriented
Customer service orientation with interpersonal, organizational, problem-solving, and strategic thinking skills
Ability to work well both individually and in a team environment
Ability to work with all levels of internal staff, as well as clients and their customers
Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel, Project) and MS SharePoint and Teams
Experience drafting reports, meeting minutes, and other documentation.
Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
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Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:
$71,958.00 - $122,328.00
Virginia Client Office (VA88)