DoDSkillBridge Internship – Client Service Manager – Jacksonville, FL
Here at Siemens, we take pride in enabling sustainable progress throughtechnology. We do this through empowering customers by combining the real anddigital worlds. Improving how we live, work, and move today and for the nextgeneration! We know thatthe only way a business thrives is if our people are thriving. That’s why wealways put our people first. Our global, diverse team would be happy to supportyou and challenge you to grow in new ways. Who knows where our sharedjourney will take you??
Our Smart Buildingshelp to create efficient, safe, adaptable, and responsible environments. Our aim isn’t just aboutimproving buildings; it’s about creating perfect places that improve people’slives.
This opportunity is unique to active-duty US Military Service memberswith formal approval to participate as a SkillBridge Intern in collaborationwith Vets2PM’s authorized DoD SkillBridge program.
Curious to see how Siemens recognizes the Military Community?CLICK HERE: Military Video
DesiredMilitary Experience, Backgrounds and/or Aptitude:
- Civil Engineering (HVAC & Electrician)/ Gas Turbine Electricians
- Mechanical/Electrical/Electronic Systems
- Automation/Integration Technicians
- Nuclear Engineering/Power/Energy & Nuclear Plant Operator
- Satellite/Radar Systems
- Comm Techs
- Fire Control Navaids
- Submarine Electronics/Computer Techs
- Avionics Systems & more!
Our ThreeMain Business Groups that you could be assigned to:
- Building Automation: HVAC Controls, Lighting Controls, & Mechanical/Electrical Services
- Fire/Life Safety: Fire Alarm, Mass/Emergency Communication, and Sprinkler/Suppression
- Security: Integrated Surveillance and Access Controls
ClientService Management
As aSkillBridge Intern, you will help manage a portfolio of service agreements andwill be responsible for the on-time delivery of scheduled services. You willensure the financial performance of the project’s service agreement portfolioand work directly with the project customers to identify their needs and makeprioritized technical recommendations for site improvements.
Responsibilitiesinclude but are not limited to:
- Works with the customer to develop service delivery plans to ensure on-time delivery of the scope of services for all assigned service agreements.
- Effectively coordinate with internal Siemens resources to define complete service agreement maintenance plans, master schedule of services and continued updated of customers installed base information.
- Manage service agreement financial performance and customer satisfaction.
- Support Siemens service strategy and collaborate effectively with sales to develop account strategies to drive Siemens Digital Services to achieve customer’s business goals, leveraging all of Siemens’ service and product portfolios.
- Identify customer needs and makes prioritized technical recommendations for service agreements adds, T&M projects, and non-installed part sales.
- Lead Quality Assurance activities and activities that will support the service agreement renewal process.
Qualifications:
U.S. Military experience asan E or above (Navy, Air Force, Army, Marines, Coast Guard, Space Force,National Guard, Reserves)
- High school diploma or state-recognized GED required; Associate or Bachelor’s degree preferred
- (Automation specific) Experience in demand-side energy services or Certified Energy Manager preferred
- (Fire specific) NICET Level 1 certification preferred
- (Security specific) Physical Security Professional ASIS certification preferred
- Excellent organizational and interpersonal skills
- Familiarity or experience with engineering HVAC, Building Automation, Fire Alarm, or Security systems
- Proficient in Microsoft Office and business software systems
- Good verbal and written communication skills in English
- Qualified applicants must be legally authorized for employment in the United States
- Must be 21 years of age and possess a valid driver’s license with limited violations
Why work forSiemens as a SkillBridge Intern?
You will gainhands-on experience during your internship and will have the opportunity tojoin (upon successful completion of the internship) one of the world's largestand best-known companies as acknowledged in 2022 by:
Fortune: World'sMost Admired Companies
Forbes: America'sBest Large Employers, America's Best Employers for Diversity, and BestEmployers for New Graduates
Fast Company: MostInnovative Companies and World Changing Ideas Awards
CorporateEquality Index: BestPlaces to Work for LGBTQ+ Equality
We offer ourfull-time employees (post-SkillBridge) an excellent benefits/compensationpackage, growth/learning/development opportunities, and a diverse/inclusiveculture where everyone plays their part and makes an impact for our team andour customers.
#RSS #LI-KJI#DoD #SkillBridge #Vets2PM #DoDSB
EqualEmployment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouragingdiversity in the workplace. All qualified applicants will receive considerationfor employment without regard to their race, color, creed, religion, nationalorigin, citizenship status, ancestry, sex, age, physical or mental disabilityunrelated to ability, marital status, family responsibilities, pregnancy,genetic information, sexual orientation, gender expression, gender identity,transgender, sex stereotyping, order of protection status, protected veteran ormilitary status, or an unfavorable discharge from military service, and othercategories protected by federal, state or local law.
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