Job Abstract

Job Overview:

In busy outpatient Behavioral Health program, make reminder calls to patients; copying, filing, faxing and scanning documents; scanning into electronic medical record; work orders; respond to medical record requests; provides phone and receptionist coverage for other staff as needed; make follow up appointments for patients to see prescriber; check patients in and out for appointments and alerts staff that patient has arrived.

Qualifications:

Required:

• High School Diploma

Preferred:

• One (1) year secretarial experience preferred
• Some knowledge and experience with computers, Microsoft Word preferred

Scheduling Requirements:

• Shift- 8:30am – 12:30pm/ must be flexible
• Monday – Friday
• Part Time/ No Benefits

Essential Functions:

• Orients new staff when assigned and participates in staff development when necessary.
• Calls patients to confirm scheduled appointments for next day, as requested
• Assists with registration of new patients as requested
• Provides coverage, including phone, for other clerical staff as indicated in coverage schedule—this could include other departments within Ambulatory Services
• When assigned fills out purchase requests, follows up with items delivered, and obtains pricing and delivery
• Accurately types department correspondence from pre-written sources
• Refers calls to appropriate area for assistance when necessary
• Photocopies, as requested, and within time frames
• Assists with all data entry as assigned by supervisor
• Picks up and delivers mail for department, in accordance with weekly schedule
• Files documents in chart in the proper location
• Assists in monitoring completion of required documentation in medical record including assessments
• Prepares and types statistical reports for specialty programs within established times frames.
• Faxes documents, as requested, in accordance with HIPAA regulations
• Receives, organizes, distributes, and files faxes received for assigned areas
• Calls no shows next business day, and documents calls in AVATAR when assigned
• Check voice mail as scheduled. 18. Accurately schedule patients for group schedules in AVATAR
• Reschedule patients as per clinicians instructions
• Make reminder calls for Medication visits and Psychiatric Evaluations when assigned
• Prepare routine letters (no show) for failed initial appointments
• Maintains case roster, referral and discharge logs
• Tracks emergency assistance expenditures, and sends to patient by next business day
• Collaborates with supervisor in assigning and prioritizing work assignments, and assigns clerical tasks based on priority
• Assist in the process of the Urine Drug Screen by by preparing the cup with label before giving to patient, entering the order in the SCM data base, ensuring that the urine is brought across the street to Security so that it may be sent to Lab, and retrieving results when asked by Clinical Staff
• Maintain annual competency in UDS Testing
• Processes admission/discharge process in USTF database
• Completes other tasks not specified but requested by a supervisor deemed necessary to facilitate appropriate work flow within the department
• Prepares and types census sheet for APH and Intensive Outpatient Programs at required intervals

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered,

high-quality academic medicine in a compassionate and equitable manner, while delivering

a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.