A Senior Fraud Analyst. The Senior Fraud Analyst will be responsible for identifying, investigating and mitigating potential fraudulent activity involving users of our new online and mobile banking platform along with the various services being offered. Responsibilities Analyzes and reviews fraud reports including the required analysis to detect patterns and identify trends to mitigate risk; leverages tools from both vendors and internal applications. Practice traditional fraud case management i... more details
Senior Fraud Analyst
LocationUS-CA-El Monte
Job ID
2024-11211
Category
Banking Operations/Back Office
Position Type
Full-Time
Introduction
Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With a strong foundation, and enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.
Overview
We are currently seeking a Senior Fraud Analyst. The Senior Fraud Analyst will be responsible for identifying, investigating and mitigating potential fraudulent activity involving users of our new online and mobile banking platform along with the various services being offered.
Responsibilities
Analyzes and reviews fraud reports including the required analysis to detect patterns and identify trends to mitigate risk; leverages tools from both vendors and internal applications
Practice traditional fraud case management including handling inbound and outbound calling.
Continuously review, identify, assess and enhance fraud management policies, procedures, process design and controls.
Collaborates with other analysts on fraud team.
Build and maintain relationships within industry of fraud & risk management professionals including other FI contacts.
Understand the functionality, infrastructure and usage of the bank’s fraud monitoring capabilities (traditional and online) with a high degree of subject matter expertise.
Assist with procedure development based on processes within team.
Perform other duties as assigned
Qualifications
Good working knowledge of fraud prevention, detection, analysis and mitigation.
Knowledge of OFAC, FinCen and other US Financial Regulatory agencies.
Preferred knowledge of banking regulations.
Strong level of subject matter expertise working in fraud management across various payment channels including ACH, wires, debit card, P2P, etc.
Superior multi-tasking skills in a fast paced environment.
Experienced in digital channels with emphasis on web/mobile authentication, anti-fraud technology and activity-based alerting
CFE Licensing/Certification Preferred
Bachelor's degree preferred
5+ years Fraud risk management experience in day to day operations including reporting, alerting and case management, 10+ years preferred
Alternative combination of education and experience: 10 years
Compensation
The base pay range for this position is USD $31.00/Hr. - USD $34.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.
East West Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. Reasonable accommodations for disability are provided to applicants and employees in accordance with applicable law.
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