Job Abstract

Founded in 2008, Legends’ operating divisions worldwide include – Global Partnerships, Global Sales, Hospitality, Global Planning, Global Merchandise, Legends IQ, Attractions, Growth Enterprises – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Twitter and Instagram @TheLegendsWay.

Legends Hospitality is proud to Partner with Circle Line Cruises since 2010 in delivering a premium hospitality experience to our guests. Circle Line is New York’s oldest provider of chartered sightseeing cruises. In addition to daily cruises on six sailing vessels throughout the city, Circle Line hosts various special events cruises such as New Year’s Eve, Fourth of July, and Oktoberfest celebrations. Outside of traditional sightseeing, Circle Line also offers an extensive charter business which includes corporate, entertainment, and catering experiences.

The Assistant General Manager (‘AGM’) reports to the General Manager and is responsible for all aspects of hospitality, including guest experience, event innovation, and revenue generation. The AGM is responsible for utilizing initiative and independent judgment closely in planning, directing, and managing the day-to-day operations of the venue.

• Responsible for all opening and closing procedures of the venue
• Ensure all areas of operation are up to standard
• Work with our local vendors to order product and maintain par levels for all locations
• Uphold Legends’ standards for quality and performance in all phases of the food and beverage operations with the objective of exceeding guest expectations and increasing profits
• Constantly innovating the guest experience – food, service, communications, Balancing creativity with practical implementation.
• Overseeing management team, including developing talent, promoting from within, coaching, and performance management
• Conducting physical audits of inventory and product
• Input data for daily financial reporting
• Ensuring unit compliance with federal, state, local, and Legends regulations regarding sale of alcohol, OSHA, Department of Health, payroll, employment and EEO guidelines.
• Responsible for recording employee infractions of Legends policies and procedures
• Performing additional related duties, tasks and responsibilities as required

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• The ideal candidate will have a bachelor’s degree with a minimum of 2-4 years management experience in the contract foodservice industry, preferably in a sports and entertainment venue
• Ideal candidates must have experience in high volume, foodservice accounts, preferably in concessions, premium services and beverage programs for a sports and/or entertainment venue
• Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment
• Previous P&L accountability and/or contract-managed service experience preferred
• Proficiency in Microsoft Word, Excel, and PowerPoint and POS Systems is required
• Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills
• Accountability for establishing and maintaining proper safety and sanitation procedures as well as ensuring proper repair and maintenance of food service equipment
• Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays
• Bilingual in Spanish a plus
• Must have or obtain NYS Food Protection Certificate

Competitive salary ($80,000), commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

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