The Front Office Assistant I will perform a variety of general clerical duties and special projects. ESSENTIAL JOB FUNCTIONS:Greets and checks- in patients including handing out questionnaire/files, scanning insurance card, and collecting co-payments. Schedules appointments for patients. Answer phone calls and respond to request appropriately. Calls patients and remind them of upcoming appointment. Verify/updates patient insurance and billing discrepancies. Inform and refer patients of the NEMS'... more details
The Front Office Assistant I will perform a variety of general clerical duties and special projects
ESSENTIAL JOB FUNCTIONS:
Greets and checks- in patients including handing out questionnaire/files, scanning insurance card, and collecting co-payments.
Schedules appointments for patients.
Answer phone calls and respond to request appropriately.
Calls patients and remind them of upcoming appointment.
Verify/updates patient insurance and billing discrepancies.
Inform and refer patients of the NEMS’ services and programs.
Conduct periodic updates of demographic and financial data.
Transfer triages patients to Medical Clinic team.
Receives, sorts, and routes daily mail.
Prepares and send out mailings.
Assist in outreach projects.
Cover staff member at other clinic sites.
Submit all PCP change requests in EHR for approval
Checks, respond and forward if necessary in order to close out patient portal message
Performs other job duties as required by manager/supervisor.
QUALIFICATIONS:
Completion of a high school certificate or equivalent required
Must be proficient in computers.
Must be detail oriented.
Prior customer service experience preferred.
Prior experience in a medical field is a plus.
LANGUAGE:
Must be able to fluently speak, read and write English.
Fluent in Chinese (Cantonese and/or Mandarin), Vietnamese, Spanish and other languages may be required depending on location.
Fluency in other languages are an asset.
STATUS:
This is an FLSA non-exempt position.
This is not an OSHA high-risk position.
NEMS is proud to be an Equal Opportunity Employer welcoming diversity in our workforce. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
NEMS BENEFITS: Competitive benefits, including free medical, dental and vision insurance for employee, spouse and/or children; and company contribution to 401(k).
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.
