Oversee day-to-day operations within the law firm environment, ensuring seamless execution and delivery of services. Manage and govern contracts efficiently, ensuring compliance with all legal and regulatory requirements. Plan, execute, and finalize projects according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants. Oversee HR activities within an outsourced environment, including rec... more details
Senior National Operations Manager - Legal Vertical
Fully Remote - Must reside in the Midwest
POSITION PROFILE
Responsible for facilitating communications with strategic customers to ensure that expected and agreed to standards of performance are being met locally and nationally. Responsible for P&L reconciliation, strategic implementation, employee relations and customer relations for Legal account(s). Administers the implementation process and operational best practices by engaging the necessary resources and high levels of functional integration to ensure the attainment of all Service Level Agreements. Responsible for business retention through customer executive relationship, managing complex issues, contract adherence and ensuring overall customer satisfaction.
JOB DUTIES AND RESPONSIBILITIES
Key Responsibilities:
Oversee day-to-day operations within the law firm environment, ensuring seamless execution and delivery of services.
Manage and govern contracts efficiently, ensuring compliance with all legal and regulatory requirements.
Plan, execute, and finalize projects according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants.
Oversee HR activities within an outsourced environment, including recruitment, onboarding, training, performance management, and employee relations.
Serve as the primary point of contact for the client, fostering strong relationships and ensuring high levels of client satisfaction.
Provide leadership and guidance to team members, fostering a collaborative and high-performance work environment.
Develop and implement strategic plans to improve efficiency and effectiveness within the account.
Qualifications:
Minimum of 5 years of experience in managing operations within a law firm environment.
Proven ability to manage projects from initiation through completion, with a strong understanding of project management methodologies.
Strong leadership skills with the ability to lead teams and manage client relationships effectively from day one.
Excellent verbal and written communication skills.
Strong analytical and problem-solving skills, with a keen attention to detail.
Able to anticipate client needs and take initiative.
Flexible and able to manage changing priorities in a fast-paced environment.
Works well in a team setting and fosters a positive work environment.
Pay Rate Range
96K- 120K
Bonus Eligible
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.