Tentative Testing Date: 7/3/2024
Tentative Interview Date: 7/11/2024
Under supervision, provides customer assistance and service over the phone, online, and at the public counter; reviews permit applications and supporting documents for proper form, sufficiency of information, and compliance with City requirements and regulations; issues Business Licenses and permits as authorized; receives, logs and distributes building plans for plan checking; schedules inspections; and performs related duties as assigned..
Knowledge of:
- Municipal planning and state housing law
- Functions and objectives of Federal, State and other local law planning agencies
- Principles of budget preparation and administration
- Pertinent Federal, State and local laws and ordinances that pertain to planning and housing legislation
- Organization and management practices as applied to the analysis and evaluation of development programs, policies and operation needs
- Methods of effective report preparation and presentation
- Recent developments and practices in urban planning
Ability to:
- Comprehend a variety of reference books and manuals including city code manual, policies and procedures, and State codes;
- Communicate effectively with subordinates, media representatives, peers, city department heads, and the public orally and in writing.
General Abilities:
- Communicate clearly and concisely, both orally and in writing
- Exercise good judgment, and sensitivity in response to changing situations and needs
- Knowledge of understanding the techniques of preparing plans, maps, graphs, and charts
- Basic zoning and planning concepts and codes
- Basic understanding of maps and plans
- Statistical, algebraic or geometric knowledge and ability to apply such knowledge in practical situations as applied to the calculation of fees and review of plans
- Record keeping and practices; office procedures and methods; skill in word processing, database, spreadsheet, and presentation software programs
- Knowledge of Geographic Information Systems;
- Assess customer needs and make recommendations
- Establish and maintain effective working relationships with supervisors, fellow employees, and the public
- Work in a standard office environment with sit, stand and walk;
- Exposure to outdoors in limited manner; travel to different sites and locations
Education/Training/Experience:
Graduation from four-year college degree preferred and two years of progressively responsible experience in customer service and clerical support in building or construction; or an equivalent combination of training and experience.
Experience in a public agency is preferred.
Licenses; Certificates; Special Requirements:
Must possess a current American Red Cross certificate in First Aid/CPR/AED for Schools and the Community or obtain within three months of employment as well as a valid Class C California driver’s license and the ability to maintain insurability under the City’s Vehicle Usage Policy.
Permit Technician certification from the International Code Council (ICC) within six months of employment.
PHYSICAL AND MENTAL DEMANDS
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
While performing the duties of this class, the employee is regularly required to sit, stand, walk, talk, and hear, both in person and by telephone; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms; stoop, kneel, or crouch to access or place records or files; lift and carry records and documents, typically weighing less than 50 pounds.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
Mental Demands:
While performing the duties of this class, the employee is regularly required to use oral and written communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret data and situations; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; and interact with City officials, citizens groups, employees, management, and others encountered in the course of work; occasionally subject to conflicts.
WORK ENVIRONMENT
The employee primarily works in an office setting but works in the field in traveling to different city facilities and events. In the office setting, the noise level is moderately quiet. In field settings, the employee could be exposed to loud noise during sporting and recreational activities and be under variable weather conditions at different sites and events. Driving may be required to visit city facilities, and community and public meetings.
Disaster Service Workers
All City of Sierra Madre employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
Equal Opportunity Employer
The City of Sierra Madre is an Equal Opportunity Employer. In compliance with the Americans With Disabilities Act, the City of Sierra Madre will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential accommodations with the employer.