Please visit the benefits section of our careers page. In addition to providing employees with a great place to work, we offer a 20% housing discount at select JBG SMITH communities.... more details
Assistant Service Manager at The Grace
ID
2024-5277
Location
US-VA-Arlington
Type
Full-time
WHO WE ARE
JBG SMITH owns, operates, invests in, and develops a dynamic portfolio of high-growth mixed-use properties in and around Washington, DC. Our creativity and scale enable us to be more than owners—we are placemakers who shape inspiring and engaging places, which we believe create value and have a positive impact in every community we touch.
JBG SMITH has been named multiple times as one of the Washington Post’s Top Workplaces in the region and we pride ourselves in both our outstanding work environments and opportunities for career growth and advancement.
POSITION SUMMARY
Use technical knowledge and skills to address complex issues and help team member to perform their best. Driven by a desire to deliver service excellence, naturally excel at setting an example for the team by performing high-quality work to ensure that we deliver the best in apartment living.
WHAT YOU'LL DO
Work with the Service Manager to build a strong and cohesive service team that is motivated to perform including assisting, training, and coaching team members.
Demonstrate a passion for service excellence that inspires team members to provide service and high-quality work that distinguishes JBG SMITH from the competition.
Respond to resident work order requests to quickly diagnose and correct any air conditioning, heating, appliance, carpentry, electrical, and plumbing issues.
Assist with move-out inspections and the unit make-ready process.
Perform repairs and preventative maintenance on building systems.
Inspect the community daily to identify any items that need maintenance or repairs.
Partner with the Service Manager to purchase necessary maintenance supplies and oversee vendors performing maintenance services at the community.
Work a flexible schedule and share on-call duty which requires responding to emergencies in 30 minutes or less.
WHAT YOU'LL NEED TO SUCCEED (REQUIREMENTS)
High-school diploma or equivalent and 2 – 4 years of maintenance experience in apartments, hotels, or similar environment.
Prior leadership and supervisory experience.
CFC certification and plumbing and electrical training/proficiency.
Completion of an approved course on boiler and chiller maintenance for communities with a central plant and, for communities with individual HVAC, completion of an approved course appropriate to that type of equipment.
Valid driver’s license and dependable transportation including on-call hours.
Ability to routinely lift up to 50 pounds (supplies, appliance, etc.).
Passion for providing exceptional customer experiences and embodying our core customer service elements of:
CARING – Demonstrated passion for caring about customers and co-workers alike.
PROFESSIONALISM – Professional presentation and superior written and verbal communication skills.
EMPOWERMENT – Proactive approach with a proven capability to take ownership of customer concerns.
LEADERSHIP – Dependability as a team member who inspires others to achieve excellence.
INCLUSION – Commitment to inclusion and treating everyone with kindness, dignity, and respect.
HOW WE SUPPORT YOU
For a complete benefits overview, please visit the benefits section of our careers page. In addition to providing employees with a great place to work, we offer a 20% housing discount at select JBG SMITH communities.
JBG SMITH is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without discrimination on the basis of race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, genetic information or any other protected class, in accordance with applicable law.
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.