Job Abstract

Polite and professional attitude to all customers. Communicate pertinent information to Supervisor/ Manager or Director. Receive and maintain accurate and current orders for patient meal service or formulas utilizing CNMC information systems. Prepare, review and correct patient menus and adhere to the principles of special diets. Prepare and deliver infant formula and special supplements according to RD approved formula and/or department standards. Prepare patient listing with accurate diet/form... more detailsula information and special instructions for department Patient Service staff per approved department standards. Maintain patient information in kardex, logbook and/or IT systems from Nutrition Technician and ask appropriate clarification of patient orders. Inventory special food items, menus and other related resources; communicate needs to appropriate supervisor/manager. Enter applicable data on floor stock and nourishment usage; print daily/weekly reports per department guidelines accurately and timely. Collect data for Performance Improvement processes, as requested. Comply with maintenance of safety and sanitation standards of the department, institution and regulatory agencies. Maintain integrity, cleanliness and operational safety of meal delivery cart system according to HACCP standards. Answer department phone and keep appropriate log information; respond to voice mail per department guidelines. Anticipate and responds to customer needs; follows up until needs are met Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others’ ideas and opinions Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Use resources efficiently Search for less costly ways of doing things Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance CN Hospital (Main Campus) (L 002) 111 Michigan Avenue NW Washington 20010