Job Abstract

The Learning Success Specialist serves as the department expert for learning resources, academic remediation, assessment, and accommodations. The Specialist collaborates with faculty to ensure that all tutoring, remediation, and licensing exam preparation programs are integrated with the curriculum. The Specialist partners with faculty stakeholders in these areas to assess learner needs, design and implement curricular solutions, and ensure continuous quality improvement. The Specialist manages learner support programs like peer tutoring, academic programs like USMLE Board exam preparation, assessment remediation, and student accommodations.

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

• Master's degree in education, student affairs, or related field preferred
• In-depth knowledge of educational software and technologies to promote a wide-range of teaching and learning goals.
• In-depth knowledge of data management, documentation methods used in investigating and presenting findings about the program.

• Bachelor's degree in related area and / or equivalent experience / training.
• 5+ years of experience delivering learning support services, accommodations support, student services, or related in a higher education environment.
• Advanced knowledge of education policies and regulatory requirements, Maintains a broad range of expertise in health professions education theory and industry best practices.
• Advanced knowledge of administrative analysis and operations research. Demonstrated ability to apply knowledge and skills to develop and implement complex processes and systems improving program quality and efficiency and reducing cost.
• Excellent communicator; includes verbal and written, active listening, critical thinking, persuasiveness, advising and counseling skills. Ability to handle sensitive personal information with appropriate discretion and judgment.
• Advanced interpersonal skills. Skills to work collaboratively coordinate and integrate with others throughout the organization. Successful experience working with people with a wide range of backgrounds and skills.
• Advanced organizational and project management skills. Ability to lead a team, prioritize personal and team tasks and see projects through from inception to completion on schedule. Advanced personal organization skills and ability to apply to administration of the entire program including organizing critical files for compliance.