To lead and oversee the Transload Department, ensuring the delivery of exceptional support and service to all inland offices being serviced by the LAX District. This Manager will be responsible for developing and implementing efficient service processes and working collaboratively with the LAX Domestic (Transcon) and Distribution departments. Continuously improve service quality to enhance organizational performance and customer satisfaction. This role requires strong leadership, strategic plann... more details
Job Description
Scope of Position: To lead and oversee the Transload Department, ensuring the delivery of exceptional support and service to all inland offices being serviced by the LAX District. This Manager will be responsible for developing and implementing efficient service processes and working collaboratively with the LAX Domestic (Transcon) and Distribution departments. Continuously improve service quality to enhance organizational performance and customer satisfaction. This role requires strong leadership, strategic planning, and a commitment to fostering a positive and collaborative work environment both locally and with the inland offices.
Position Schedule: Monday – Friday, 8am to 5pm
Major Duties and Responsibilities:
Provide an elite customer experience to our inland offices:
Single point of contact throughout the entire process through final delivery
Provide solutions quickly
Procure and find market competitive pricing
Proactive communication throughout the entire process
Communicate in a way that provides trust and transparency
Develop KPI’s and publish monthly performance
QBR’s with key inland offices quarterly
Provide periodic market updates as necessary to keep stakeholders informed of the market conditions in the LAX District
Balance workload through Expeditors and Third Party facilities
Identify additional transload solutions within our approved supplier network, or source new approved service providers.
Qualifications
Minimum Qualifications:
High School Degree or equivalent required
10+ years in domestic transportation and/or international transportation
Successful candidates must pass a background check
Must be legally authorized to work in the United States
Must not require future sponsorship for employment visa
Fluent in English, both written and verbal
Must have the ability to work overtime in support of the department’s needs
Must be able to commute to the city of Carson, CA
Comfortable with numbers and basic mathematical skills
Comfortable working in both a professional business environment and warehouse environment.
Desired Qualifications:
Associates or Undergraduate Degree Preferred
Good computer skills (Word, Excel, and familiarity with PowerPoint)
Ability to multi-task and prioritize throughout the workday while remaining focused and organized
Demonstrated ability to be proactive in thought and action
Strong organizational skills
Analytical with a strong attention to detail
Effective interpersonal skills, including proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Ability to work independently and in a collaborative team environment
Willing to pitch in and help on last minute projects or assist team members
Excellent written, verbal, and interpersonal communication skills
Has a demonstrated strong work ethic, and reliability
Additional Information
Expeditors offers excellent benefits
Paid Vacation, Holiday, Sick Time
Health Plan: Medical, Prescription Drug, Dental and Vision
Life and Long Term Disability Insurance
401(k) Retirement Savings Plan (US only)
Employee Stock Purchase Plan
Training and Personnel Development Program
Pay rate for this position is $125,000 per year salary
Reporting Structure
Department Manager reporting to the Branch Manager
All your information will be kept confidential according to EEO guidelines.
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.