The Clinical Research Coordinator (CRC) will assist the Principal Investigator (PI) and study team with a newly funded digital health project that uses artificial intelligence to create a “smart” chatbot that helps patients prepare for smoking cessation referrals. The CRC will be responsible for managing the technology updates, revisions, and field testing of a current chatbot developed and managed by the project’s technology partner, Open Health Network. After technology revisions are complete, the CRC will work with the PI to oversee a randomized controlled trial testing the efficacy of the chatbot on smoking cessation outcomes for UCSF Health patients and SF Health Network patients. The CRC will direct subject recruitment, respond to requests from potential subjects, schedule interviews, manage interview transcriptions, arranging travel for dissemination meetings, and other essential project tasks, particularly those targeted at recruiting and retaining subjects. The CRC will directly support and report to the project PI. The CRC will assist all study personnel in the creation and maintenance of project databases, Institutional Review Board (IRB) proposals and revisions, progress reports, literature searches, manuscript preparation, and providing general administrative support and project management. The CRC will provide necessary assistance and coordination with the OHN technology team including user-centered design sessions and “training” the chatbot.
The Division of General Internal Medicine (DGIM) has a wide range of clinical, research, and teaching responsibilities. DGIM’s mission is to provide high quality and accessible clinical care and medical teaching to physicians in training and to conduct cutting-edge research with respect to health outcomes related to socioeconomic and ethnic factors. The Division has over 70 faculty and more than six independent research groups.
The final salary and offer components are subject to additional approvals based on UC policy.
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Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.
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- Knowledgeable of UCSF policies and procedures
- Prior experience with digital health and technology development
- Prior experience in co-authorship of peer-reviewed research articles
- Prior experience with carrying out research from internet sources and PubMed literature searches
- Prior experience in clinical research including knowledge of research methods and design
- Prior experience in conducting patient recruitments by performing telephone and in-person patient interviews
- Prior experience in performing data collection
- Demonstrated tenure/commitment at prior positions
- Prior experience working with both physicians and patients
- Prior experience in using REDCap to create survey/databases
- Prior experience and expertise with EndNote reference manager
- Strong communication, writing and interpersonal skills (oral, electronic and written)
- Prior experience with submission of CHR and the preparation of manuscripts for submission to professional journals
- Prior experience with iMedRIS for CHR submissions
- Ability to take initiative and follow through on projects
- Ability to meet tight deadlines and last minutes requests efficiently and accurately
- Excellent communication – written, verbal and interpersonal
- Demonstrated strong interpersonal skills with diplomacy and ability to interact with members from various levels of an organization
- Prior experience in doing analytical research
- Careful attention to detail
- Demonstrated strong administrative and organizational skills
- Demonstrated commitment to projects and strong initiative
- Agile learner with demonstrated ability to manage several projects simultaneously, respond rapidly to conflicting priorities, creatively problem solve, and handle tasks with high degree of accuracy
- Demonstrated ability to handle confidential information and work with minimal supervision or work independently.
- Have solid knowledge and demonstrated proficiency in using computer systems, software programs of Microsoft Office, especially Excel, PowerPoint, and EndNote
- Demonstrated ability to troubleshoot IT/computer problems
- Prior experience with schedule coordination and arrangements
- HS graduation and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities; and/or equivalent experience/training
- Proficiency with Microsoft Word, PowerPoint, and Windows
- Excellent verbal and written communications and presentation skills; excellent organizational skills; and excellent interpersonal skills to work effectively in a diverse team
- Excellent analytical and problem-solving skills
- Ability to work effectively in a fast-paced, team-based environment; project management and coordination skills; ability to prioritize tasks and meet multiple deadlines on concurrent projects
- Ability to establish cooperative working relationships with patients, co-workers, & physicians
- Attention to detail; strong interpersonal skills; excellent, effective verbal and written communication skills to coordinate with subjects, team members, other departments and outside institutions; and the ability to multi-task in a fast-paced environment while working with a diverse subject population
