Job Summary
Provides operational support with Housing Assistance; interviews applicants, determines eligibility, briefs participants by conducting Section 8 recipient orientation, negotiates with landlords, performs unit inspections, and prepares and monitors leases.
Representative Duties
Interviews program applicants. Determines eligibility of participants by verifying income, citizenship and other eligibility requirements.
Conducts briefing for certified program participants.
Performs annual recertifications of Section 8 recipients.
Inspects units for compliance with HUD housing quality standards when required.
Publicizes assistance program and encourages recipients, property owners, realtors and management agents to participate.
Develops and maintains rapport with owners/managers of rental units.
Participates in peer review of files for quality evaluation.
Prepares lease documents.
Prepares rent comparability and market information studies.
Collects and reviews documentation and data.
Enters all relevant participant's data into data bases.
Investigates complaints about program participants and takes appropriate follow-up action. Reports program irregularities to supervisor and consults with the compliance officer.
Prepares various reports regarding program activities.
Performs a variety of administrative functions related to the efficient and effective delivery of services.
Conducts informal reviews and hearings with participants.
Performs other related duties, as assigned.Requirements
Knowledge, Abilities and Skills:
Knowledge of:
HUD Section 8 Existing and Housing Assistance Payments Program regulations and procedures.
HUD's Housing Quality Standards.
Federal, State and local housing programs, laws, rules, regulations and resources.
Local rental market areas.
Public relations.
Ability to:
Understand, interpret and effectively apply HUD Section 8 and other housing assistance program regulations.
Inspect rental units and communicate Housing Quality Standards to property owners.
Establish and maintain collaborative relationships with the License Clinical Social Worker (LCSW) consultant to coordinate with other social services delivery agencies.
Provide effective customer service.
Communicate effectively, both orally and in writing with people of all ages, economic and cultural backgrounds including those with disabling conditions including physical and mental disabilities.
Negotiate contracts.
Perform simple mathematical calculations with accuracy.
Establish and maintain effective and cooperative working relationships with City employees and the public.
Skill in:
The use of computers and applicable software applications.
Working effectively with persons from diverse social, cultural and economic backgrounds.
Education Training and Experience:
An Associate degree from an accredited college in Business Administration, Sociology or a closely related field. One year of recent, paid work experience implementing HUD Section 8 Housing Assistance Payments Program or a closely related housing program. Additional experience may substitute for educational requirements on a year for year basis.
Licenses and Certificates:
Possession of a valid Class C driver license.
Supplemental Information
Applicants must submit a clear, concise, completed on-line City Application along with any required supplemental application materials with the Human Resources Department by the filing deadline. If you do not submit your on-line application by the filing deadline, you will not be considered for this position. Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process.
NOTE: You must submit a copy of your college diploma/transcript. Applicants who indicated receipt of degree from a foreign institution must provide United States degree and credential equivalency verification along with a copy of your college diploma/transcript. All materials must be received in the Human Resources Department no later than close of business on the application closing date. You must attach a scanned copy of your college diplomas or transcript to your online application. Failure to do so will result in your application being disqualified.
SELECTION PROCESS: All applicants will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process.
Testing may consist of the following:
Training Experience & Evaluation
Writing Exercise & Oral Interview - 100%
The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact.
The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us!
Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only).
Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination.
If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position.
Background Investigation:
Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation.
