Job Abstract

Under the leadership of the Executive Director for Enterprise Operations, the Unit Director(s), for Central Patient Placement & Transfer Center is directly responsible for the oversight of the Patient Capacity Management Center (PCMC) while partnering with key additional stakeholders that support capacity management & throughput (transport, hospitality, financial counseling, external dispatch and case management) while collaborating with Pediatrics & Network Affiliates to support the enterprise. This role is responsible for fiscal, personnel and operational management in the following areas:

Transfer Center and Central Patient Placement (CPP) Nurses: Responsible for the oversight of all activities of the Transfer Center and CPP nurses. Incumbent maintains in-depth knowledge of applicable EMTALA laws, UCSF transfer center & capacity management policies, data metrics associated with PCMC/Transfer Center/CPP and acts as a liaison to other cross functional operational/clinical departments for adults & pediatrics and associated personnel departments like Human Resources, Payroll, Admitting and Finance. This position will collaborate closely with the PCMC management team to cross cover all functions and responsibilities of the work unit. Responsible for oversight of all patient flow related processes, implementation of organizational goals and day to day management of capacity within multiple locations (Mount Zion, Mission Bay Adult areas, Parnassus SMMC/SFMH Inpatient areas).

This role will also be responsible for partnering with the Strategic Implementation Manager to review, analyze and meet transfer center volume targets while partnering with PCMC leadership on strategies for health system growth.

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

• Masters Degree
• Specialty Certification (CENP or NE BC)
• Extensive knowledge of hospital operations, including critical care
• Previous administrative nursing and/or clinical experience in an academic medical center
• Demonstrated knowledge of relevant regulatory requirements, as well as related legislative, accreditation, licensing and compliance environments

• Five years of recent full-time acute care, critical care or emergency RN experience
• Three - Five years of recent progressive managerial and administrative experience
• Bachelor of Science in Nursing or higher level degree of nursing education
• Demonstrated hospital management skills, with progressive expertise in patient care services. Knowledge to manage disaster incidents, critical events and ability to problem solve with critical thinking skills.
• Strong interpersonal skills to create and maintain a climate for effective communication and collaborative decision making.
• Strong leadership, fiscal and operations management skills, with the ability to collaborate effectively with physicians, management and staff from all disciplines. Ability to create and maintain a goal-oriented climate of teamwork, collaboration and consistent achievement of objectives.
• Knowledge of relevant healthcare information technology and patient care workflows and processes.
• Experience with Epic/Apex
• Experience with Microsoft Word, Excel