Job Abstract

The Senior Director, Global Digital Partnerships is responsible for owning and strategically growing Visa’s business in strategic and world-class global partnerships as part of our Innovation and Digital Partnerships team in Visa's Global Product organization.

The successful candidate for the Senior Director role will draw on his or her experience as a consultative, collaborative, bold business and sales professional and mostly likely will have demonstrated expertise in several key areas:

• Leading partnerships teams to grow and dynamically manage a large global relationship
• Identifying and executing new revenue-generating opportunities by collaborating with clients and internal partners to develop and execute creative solutions.
• Thinking strategically
• Motivating team performance through outstanding professional, collaboration, learning and leadership skills
• Communicating effectively

This role reports to the Vice President, Global Digital Partnerships.

Essential Functions
Business Leadership

• Be accountable as the leader of a global digital partnership
• Develop and execute a partnership strategy, objectives and plans to increase revenue and overall performance for the partnership
• Meet annual and quarterly performance targets for the team
• Lead the account, relationship management and sales planning, ensuring that Visa’s and client's shared business objectives are met
• Align cross-functional teams on key proposals including representation from Legal, Marketing, Product, Operations, Market Research and Technology
• Lead the development, negotiation and signing of agreements
• Maintain high level of client satisfaction, as measured by Visa annual survey
   

Stakeholder Management

• Develop clear understanding of motivations and objectives of internal client stakeholders
• Align interests to assure continued and improved attainment of partnership objectives
• Negotiate and find common ground among stakeholders that lead to positive and even superior outcomes for the partnership
• Escalate concerns appropriately, represent client interests effectively
   

Product Solutioning and Opportunity Development

• Lead discovery, ideation, and product solutioning with partners in a thoughtful and creative manner
• Work closely with product, innovation, and technology teams to prepare agendas, presentation materials, and project plans for client engagement and opportunity development
• Drive opportunity to closure with legal, finance, and product counterparts, oversee product implementation, and maintain product enhancement feedback loop

Partnership Execution

• Sharpen overall execution of the partnership and drive high client satisfaction scoreWork with cross functional teams to ensure partner implementations are on track and delivering against plan
• Take the lead in solving problems that arise during the execution of programs with partners- Proactively identify and solve complex problems that impact the management, relationship and direction of the business

Communication

• Handle well all client communications, including among members of the team and others throughout Visa
• Reach all levels of team and leadership at Visa about the partnership through effective communications and information management techniques
• Proactively educate the Visa organization on market developments and partner opportunities

Segment Expertise & Thought Leadership

• Identify strategic opportunities for Visa capabilities through a strong understanding of the segment and customer's business needs, leveraging Visa solutions across all product platforms
• Continuously review market landscape, identifying developing partnership or acquisition opportunities that will position Visa as the market leader.
• Support the Strategic Partnerships and Innovation executive team in developing the overall group strategy, specifically for Digital Commerce and related services

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.